Terms Of Use

Effective Date: July 18, 2025

Last Reviewed: July 18, 2025

1. Acceptance of Terms

Welcome to Neuro Elevate Solutions ("Neuro Elevate", "we", "our", or "us"). These Terms of Use ("Terms") govern your access to and use of our website, services, coaching programs, content, and associated digital platforms (collectively, the “Services”).

By accessing or using our Services, you agree to be legally bound by these Terms and our Privacy Policy. If you do not agree with any part of these Terms, please do not use our Services.

2. Eligibility

Our Services are intended for individuals who are at least 18 years of age. By using the Services, you represent that you meet this age requirement and that you have the legal capacity to enter into a binding agreement.

3. Use of Services

You agree to use our Services only for lawful purposes and in a manner that does not infringe the rights of or restrict or inhibit the use of the Services by others.

You agree not to:

Use the Services for any fraudulent or harmful activity

Impersonate another person or misrepresent your affiliation with any entity

Attempt to gain unauthorized access to our systems or networks

Reproduce, modify, or distribute any content without our written consent

4. Intellectual Property

All content made available through our Services—including but not limited to text, videos, graphics, audio, coaching materials, and branding—is the property of Neuro Elevate Solutions or our licensors and is protected under applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable license to access and use the Services for personal or internal business purposes only.

No part of the Services may be copied, reproduced, republished, uploaded, or distributed without our prior written consent.

5. Coaching Services Disclaimer

Our coaching services are designed to support professional growth, leadership development, and personal awareness.

They are not a substitute for psychological counseling, therapy, or medical treatment.

You understand and agree that:

Results vary depending on individual engagement, context, and objectives

We do not guarantee specific outcomes

You are responsible for your own decisions, actions, and results

6. User Accounts

Some features of our Services may require registration. When you create an account:

You agree to provide accurate, current, and complete information

You are responsible for maintaining the confidentiality of your login credentials

You agree to notify us immediately of any unauthorized use of your account

We reserve the right to suspend or terminate your account if we suspect that you have violated these Terms.

7. Payment and Fees

Access to certain programs, coaching services, or digital content may require payment. By purchasing a paid service, you agree to:

Pay the applicable fees and taxes

Provide valid and current billing information

Accept our refund or cancellation policy as stated at the point of purchase

We reserve the right to change pricing or service offerings at any time, with notice where required.

8. Third-Party Services and Links

Our Services may include links to third-party websites or services. These links are provided for your convenience and do not imply endorsement. We are not responsible for the content, security, or privacy practices of third parties.

Browser type, IP address, OS, device type

Time spent on pages, navigation paths, referral links

Interaction patterns across our website

9. Data Privacy

Our collection and use of personal information are governed by our Privacy Policy. By using our Services, you consent to our handling of your personal information in accordance with that policy.

10. Termination

We reserve the right to suspend or terminate your access to the Services at our sole discretion, without notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.

Upon termination:

Your right to use the Services will cease immediately

Any rights or obligations that, by their nature, should survive termination will do so

11. Disclaimers and Limitation of Liability

The Services are provided “as is” and “as available” without warranties of any kind, express or implied.

To the fullest extent permitted by law, we disclaim all warranties, including:

Fitness for a particular purpose

Accuracy or reliability of any content

Uninterrupted or error-free access to the Services

Neuro Elevate Solutions shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from your use of or inability to use the Services, including any coaching results or reliance on our content.

12. Indemnification

You agree to indemnify and hold harmless Neuro Elevate Solutions, its officers, employees, affiliates, and partners from any claims, damages, liabilities, or expenses arising out of:

Your use or misuse of the Services

Your violation of these Terms

Your infringement of any third party's rights

13. Governing Law and Jurisdiction

These Terms are governed by the laws of the Province of Québec and the federal laws of Canada applicable therein. Any disputes arising out of or related to these Terms shall be subject to the exclusive jurisdiction of the courts located in Québec.

14. Changes to the Terms

We may update these Terms from time to time. The most current version will always be posted on our website, and the “Last Updated” date at the top of this document will reflect the latest revision.

Continued use of the Services following any updates constitutes your acceptance of the revised Terms.